Frequently Asked Questions
Everything you need to know about our sustainable fashion, shipping, and returns.
What materials are used in your clothing collections?
We prioritize transparency and quality. Our garments are crafted using ethically sourced organic cotton, recycled polyester, and eco-friendly dyes to ensure comfort for your skin and kindness to the planet.
How do I determine my correct size?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements against your favorite fitting clothes to ensure the perfect fit.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental U.S. Once your order ships, you will receive a tracking number via email to monitor its progress.
What is your return and exchange policy?
We offer a 30-day return window for all unwashed and unworn items with original tags attached. Returns are processed within 5 business days of receiving the item back at our warehouse.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.
How should I care for my Honest Company garments?
To maintain the longevity of our sustainable fabrics, we recommend machine washing on a cold, gentle cycle and hanging to dry. Specific care instructions are located on the inner label of every garment.